Customer Support Specialist
Content
Location
Part-Time
Hybrid
Job Description: Join our Customer Support team in Chicago as a Part-Time Customer Support Specialist. Assist customers, resolve inquiries, and provide top-notch service.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Provide product information and troubleshoot issues.
Document customer interactions and feedback.
Collaborate with other teams to resolve complex issues.
Contribute to knowledge base and support resources.
Qualifications:
Strong interpersonal and communication skills.
Customer-focused with a dedication to problem-solving.
Ability to work independently and in a team.
Flexibility to work on-site and remotely.
Previous customer support experience is a plus.